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Return policy:
1.In which circumstance, we provide replacement?
A: if customer find the item is not the same as actual picture or
description. or there is some defect or broken on item, we provide
replacement. Return request must be no later than 3 business days from the
day you received it. If you find you have not been interested in or do not
like certain items any more, we don't accept replacement.
B. When you received package, and find defective items, you should tell us
in next 3 days. If long time later over 7 days, we can not verify defective
item is from us , or broken by customer. So it is difficult to adjudge who
charge liability.
C. When we get the items you sent back, we will verify if back item is in
good condition. We will send new replacement to you by AIR MAIL POST OFFICE.
and we charge shipping delivery fee. it takes 8 - 14 days.
D. If you place a new order, then we will send them together in one
package.in this way, you needn't pay shipping cost for the exchanged items.
Any queries, please contact us via email sohob2b(a)gmail.com
Discount policy:
we offer free shipping if you buy over 10pcs items in one order. we
offer 10% discount if your order is over 500USD. |